FREQUENTLY ASKED QUESTIONS

Question:

What is the Veritas Prep admissions consulting refund policy?

Answer:

The $200.00 ($200.00 CAN, £200.00 GBP) deposit included in the price of all Hourly Admissions Consulting engagements is nonrefundable. If a client decides to cancel the consulting service after the Initial Consultation, the client will be refunded in full, less the $200.00 ($200.00 CAN, £200.00 GBP) deposit. Clients seeking a refund after moving forward with an hourly package are responsible for paying the $200.00 ($200.00 CAN, £200.00 GBP) deposit as well as all time spent by the consultant following the Initial Consultation, at the Hourly Admissions Consulting rate.

The $200.00 ($200.00 CAN, £200.00 GBP) deposit included in the price of all Comprehensive Admissions Consulting Packages is non-refundable. If a client does not wish to move forward with the consulting service after the Initial Consultation, the client will be refunded in full, less the $200.00 ($200.00 CAN, £200.00 GBP) deposit. Clients seeking a refund after moving forward with a comprehensive package, but before a Personalized MBA Game Plan™ is generated, are responsible for paying the $200.00 ($200.00 CAN, £200.00 GBP) deposit as well as all time spent by the consultant following the Initial Consultation, at the Hourly Admissions Consulting rate. Clients wishing to cancel after production of the Personalized MBA Game Plan™, but prior to the initiation of any additional consulting work connected to the first school in the comprehensive package, are eligible for a 50% refund. Clients wishing to cancel any multi-school package (2-School Package or greater) or downgrade to a multi-school package comprised of fewer schools after initiating the first draft of any essay within an application essay set for the first school will be eligible to receive 20% of the original package price as a refund. Clients wishing to cancel a 1-School Package after initiating the first draft of any essay within an application essay set will not be eligible for a refund. Clients wishing to change from a comprehensive package to an hourly package will have their request treated as a cancellation and will be subject to the refund terms stated within this policy.

Clients receiving essay and resume editing services are not eligible for a refund once the materials have been submitted.

If a customer cancels an individual component of an Elite Package before starting to use that portion of the package, Veritas Prep will refund the difference between the Elite Package price and the a la carte price of the non-cancelled component(s), less a $100.00 ($100.00 CAN, £100.00 GBP) cancellation fee.

Consulting registrations are non-transferable.

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