Wanted: Superhero Customer Experience Intern!

Can you spend hours on the phone without being distracted by an ocean view outside your window? Good. Can you handle working in an energetic startup-like atmosphere? Great. Most importantly, do you absolutely love talking to customers and brightening their day? Perfect. We’re looking for a Customer Experience intern who matches this description!

What do we do at Veritas Prep? We provide elite SAT and GMAT preparation, and college and graduate school admissions consulting around the world. We train the brightest minds to get into the best schools in order to create and manage the world’s most successful businesses.

What will you be doing at Veritas Prep? You will be based in our Malibu, CA, headquarters, and you will reach out to current Veritas Prep students and see how their studies are going, inform them of upcoming events, and helping them with any questions they may have regarding their course and studies.

Think you have what it takes to work at Veritas Prep? Well, we are in the education industry, so you must have a bachelor’s degree, or be working toward one. You’ll be talking on the phone all day, so strong interpersonal and communication skills are required, too. You will also send and respond to tons of emails, so excellent writing skills are also necessary.

You don’t have to be a seasoned veteran, but at least a year or two of customer service/hospitality experience is preferred. You must also have a supreme work ethic, entrepreneurial spirit and professional demeanor. The compensation is $15/hour, and the time commitment is up to 10 hours per week.

Interested? Send your resume and cover letter to customersupport@veritasprep.com. Also, in your message, please include brief answers to the following questions:

  • What do you enjoy doing in your free time?
  • Describe an example of terrific customer service that you experienced (as a customer) recently.
  • Describe a time when you went out of your way to help someone. What did you do, and what was the result?

We look forward to hearing from you!